Ms. Shaily Pandey – Manager Learning & Development - IHMCS
With a keen interest in training and education, Ms. Shaily Pandey has acquired a multi faceted role at IHMCS and looks after overall development needs of the students. She is an MBA holder in HR while she did graduation in Hotel management and went on to secure a career in hotels like Lake Palace Udaipur, Umaid Bhawan Palace, Taj Lands end and The Rambagh Palace. Her experience in Butlers, Guest relations and core front office activities has enabled her to inculcate hospitality in her personality. She has attained AHLEI Certification in Front Office Operations and Food & Beverage Operations, has published paper in NCTHM and is Executive Editor for Connecting Elements.